Please see our return page for more information.

We want to keep SouvenirLux organic and let our products speak for themselves. We do not conduct any financial transactions with influencers or celebrities. This gives SouvenirLux it’s authenticity and transparency.

You can track your order through our tracking page

We ship to almost all countries. If your checkout does not display a shipping option, this means we cannot ship to your country. We advise contacting us if this happens.

We ensure that the final product meets or exceeds our customer’s expectations. We understand the importance of refining and perfecting the design before proceeding with fill-scale production. An email will be sent to communicate with you through out the process. Allowing you full assess and functionality of your custom leather bags. We take pride in delivering exceptional products that reflect our commitment to excellence.

US :10-15days

UK:6-10days

France: 6-10days

Italy: 6-10days

Australia: 10-15days

Canada: 10-15days

Absolutely. As part of our customization services, we can incorporate your branding or logo onto the leather bags. We will work closely with you to ensure that the branding is seamlessly integrated into the design. This falls into category Advanced Customization.

The lead time for custom orders can vary depending on the complexity of the design, order quantity, and current production schedule. We will provide you with an estimate timeline via email once Oder has been placed. Then we will discuss your specific requirements.

Yes, we offer a range of high-quality leather options for customization. Whether you prefer full-grain leather, genuine leather, or other specific types, we will work with you to select the most suitable material for your custom leather bags.

We understand that adjustments may be necessary even after an order has been placed. We will do our best to accommodate changes whenever possible. Please reach out to our customer support team as soon as possible to discuss any modifications you would like to make.

We welcome visits to our production facility and show room by appointment. Please contact our team to schedule a visit and experience firsthand our craftsmanship and the range of customization options available.

At the bottom, you will find a click button that allows you to access our customization process, and services. Click the link to discover the possibilities of creating your dream leather bag with us.

Wrist material sourced from France

• The wrist needs to be filled with French Benshi full plant tanning core, repeatedly polished and thinned to ensure its durability, feel, and flexibility.

  It is irreplaceable with rubber hoses

• Royal grade leather, a dream place for craftsmen.

• Unlike traditional hardware, it uses counter S0.2-s0.3 pointed nails,

  Adopting an integrated forming structure, pure manual copper nails are nailed to the ground in one go, and quickly and skillfully polished with a hammer using a hot and circular technique.

  Make the pointed nail round and smooth, even if forcefully broken, it will not fall off.

• We use eight French original MANDO tools to polish and seal the edges, and then apply the wax to repeatedly heat it, allowing the leather and wax to blend together, making it structured and durable.

• Switzerland imported 24K gold electroplating copper palladium alloy.

• We guarantee it is not easy to oxidation at the same time to maintain the color sense it will never rust.

  However, over time, there will be some oxidation and fading. 
  
  

• Double Talk Saddle Needle - French Sewing

  The length and spacing of the lines are the same direction.

  Oil edge process. It is a must. 

• With each stitch, feel the interplay of leather and wax thread at an angle of L.45°, between millimeter.

  Intact and interlaced hand stitching.

• Due to all manual sewing, it will take 10-15 days to complete the sewing. Customized styles are not refundable or exchanged except for quality issues.

The internal structure has a main compartment, a large zipper pocket and a large open pocket. Padlock and key are attached on a convenient key strap to add to the style of the bag.

• Outer Material: Premium Leather genuine leather and PU grain.
• Handmade glazing.
• Closure: Flap-over with twist lock and secured with a padlock
• Dimensions (25cm): Length 25 x Height 20 x Width 13 cm